Privacy Policy of Rematch App/Website
Rematch asks for users personal information (email, demographic location and address, age, name, sex, phone number, preference in partner selection, payment details, personality facets, interests when the user registers with the Site.)
This information is readily available on the site/app and only viewable by the user on logging into the account. The user at all times has the option not to provide this information without agreeing to register with Rematch.
All information collected at the Site to become a registered user is obtained purely for providing the services (please review the Terms and Conditions) and to improve the quality of your experience from the services.
This privacy policy discloses the privacy practices of Rematch applicable to the handling of the information collected at the site.
The user information collected at the site/app is of two categories, Personally Identifiable Information and Non-Personally Identifiable Information. Personally Identifiable Information of the user can be specifically used to identify the user as an individual whereas, the Non-Personally Identifiable Information does not identify the user individually. Specifically, Rematch uses the information collected at the site for providing high quality services and suggesting and recommending matches best suited for the user, processing payments, assessing user preference and compatibility aspects. All information collected on the site could be used to resolve disputes, troubleshoot problems, collect receivables, measure gauge for surveys on user interest in the site, inform user about promotions and offers, detecting fraud and other criminal activity, to enforce terms and conditions and other related policies.
By registering with the site/app and consenting to Terms and Conditions and related policies at the site/app, user agrees and confirms his/ her consent to providing Rematch this information, which is lawful, necessary and permissible. Our products or services may include third-party products or services. When you use these products or services, they may also collect and use your information to serve you. User at all times has the right to withdraw consent by communicating it to Rematch or discontinuing use of the site and services offered by Rematch. Upon the user opting outing to withdraw such consent Rematch will not be under any obligations to provide services nor will it be liable for the services provided till then.
The information the user provides at the site, may come to Rematch through the following sources:
Disclosure of Your Information
Disclosure to User’s Matches: For providing the Services Rematch will disclose User profile information and verification results to recommended/ Suggested matches. Photos and other profile information posted by User will be available for viewing. Rematch could make features available enabling User matches to share User profile information, including photos, with members of their social network(s). User contact information is never shared with User matches.
User agrees and confirms that non-abidance of Verification requests made by Rematch will render the Registered Account at the Site terminable at the instance of Rematch without any recourse, whatsoever. Rematch is authorised and justified in taking any action necessary on such refusal by the User.
User agrees and understands that Rematch or its third party expert service provider and their associates are not the author or creator of the information coming forth in the Verification Checks. Under this premise and limitations, Rematch or its third party expert service provider or their associates do not warrant accuracy, validity or completeness of the content of the Verification checks. Rematch, expressly disclaims that the Verification checks will meet the User’s aspirations or expectations and shall be performed in an uninterrupted manner. Verification check verifies the existence of the facts and information provided by the user, it does not verify the authenticity of the facts itself.
Disclosure By Law: User acknowledges and agrees that Rematch may disclose information user provides if required to do so by law, at the request of a third party, or if in Rematch’s sole discretion, believe that disclosure is reasonable to
Search Engine: Some portions of user profile may be available to search engine crawlers and therefore may appear in internet search results, but no Personally Identifiable Information will be included in such search results.
Information Transferred as a result of sale of business. Rematch may buy or sell assets and, depending on the transaction, User Personally Identifiable Information may be one of the transferred and acquired assets.
Links to or Access from Other Sites
Users may be able to access account or content from third party sites, such as social networking sites, by way of various applications. The privacy policies and practices of such sites in connection with information user discloses on such sites may differ from that on the site/app. User is encouraged to review the policies and practices of these sites to ensure that the privacy of the information, user submits on their site does not conflict with and is consistent with how user wishes this information to be treated. Rematch is not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to or from, this site, including that of any social networking sites and third party advertisers whose offerings require user to navigate away from this Site.
Information Sharing
Rematch does not rent, sell or share any personal or sensitive information of user other than as mentioned in this privacy policy, with any third party.
Opt-out Provisions
User has the right to opt-in or opt-out of any marketing/promotional/newsletter mailings. Upon opting out, provisions of this Terms and Conditions and the related policies will become applicable. However, Rematch reserves the right to send service related communication without offering user the facility to opt-out. User can update your account settings and information at any time. At user’s request, Rematch can cancel user registration and remove/block personally identifiable information from it’s database. However, this information may remain in archives even after deletion or termination of user account as required by law and the handling of the same is in accordance with the provisions of the applicable law and as intimated by the government agency from time to time.
You can contact our support team at contact@rematch.com through your registered email address with a request to delete your data from our records.
Security Practices
Rematch follows stringent security techniques and requirements for handling sensitive and personal information. These techniques and requirements are fully compliant with the guidelines set forth under law. Rematch servers are accessible only to authorized personnel. User information logged under the Terms and Conditions is shared with respective personnel only on need to know basis and/ or for the purpose of completing a transaction and/ or to providing services. All representatives handling information under these provisions are under contractual confidentiality obligation with Rematch. While, Rematch takes every step to safeguard the confidentiality of user personal information, by using the Site, User agrees and confirms that Rematch is not liable for any disclosure due to errors in transmission or unauthorized acts of third parties